A complete POS system can be complex, we have broken down some of the basics setup that we recommend all merchants to complete and test before launching the POS.
- Store
- Setup and Validate Store information
- Setup Store hours
- Setup table layout (restaurant)
- Add store logo
- Menu/Product
- Setup categories and sub categories
- Add menu/product items and prices
- Setup modifiers
- Add menu images
- Setup taxes
- Printers are all routed correctly for each menu item
- Devices
- Printers are working properly and setup properly in back office
- Restaurants can print two copies of receipt with Tip input field printed for merchant copy
- Cash Drawers are working properly
- Payment devices are connected and able to capture payment with proper setup
- Internet is fast and stable
- Users
- All staff has their own login code
- Roles are properly named and assigned
- All staff information is up to date
- Payment
- Payments can be captured correctly
- Know how to process payment
- Know how to do a refund
- Know how to do tip adjustment
- Know how to submit batch by EOD
For information of any of above, refer to https://help.volcora.com/support/solutions/73000347792 for detailed tutorial or contact support-pos@volcora.com for free training and assistance.
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