Auto Open Cash Drawer Connection to Printer and Setup

If You Purchased One Of Volcora's Auto-Open Cash Drawer, You May Utilize This Guide To Properly Configure The Connection Between Your Cash Drawer And The Printer. Your Cash Drawer Should Be Plugged Directly Into The Back Of Your Printer Via An RJ11/RJ12 Cable (These Look Similar To Phone Cables). Specific Setups Vary By Your Printer Brand, We Have Listed Setup Information For Volcora, EPSON And Star Micronics Printers. For Other Printer Brands, Please Consult Their Respective Technical Support.

VOLCORA

1. Ensure the cable is plugged into the correct port on the receipt printer.
2. Ensure that the other end of the cable is plugged directly into the cash drawer.
3. Go to Download Center to download Volcora Printer Driver and Testing Configuration tool .
4. Once downloaded and installed, turn on your printer to ensure printer is connected and recognized.
5. From the Windows search menu, search for Printers & scanners (or Devices & printers depending on the version of Windows).
6. Click on your receipt printer in the list of printers and click Manage.
7. Click on Printer preferences.
8. Click on Advanced.
9. You should see Paper/Tray tab and click on the dropdown list for Drawer Type.
10. Select "Open Drawer Before Printing" or "Open Drawer After Printing" depending on your preference.
11. Press Apply and OK to save the settings. 

EPSON

1. Ensure the cable is plugged into the correct port on the receipt printer.
2. Ensure that the other end of the cable is plugged directly into the cash drawer.
3. Install Printer Driver if needed as instructed by your printer's manual.
4. From the Windows search menu, search for Printers & scanners (or Devices & printers depending on the version of Windows).
5. Click on your receipt printer in the list of printers and click Manage.
6. Click on Printer preferences.
7. Switch to the Peripherals tab.
8. Select Cash Drawer from the drop-down list.
9. If you want the drawer to open before the receipt is printed stay on the Document Top tab, otherwise, if you want the drawer to open after the receipt is printed switch to the Document Bottom tab.
10. Set Cash Drawer #1 (2 pins) to Open and set Cash Drawer #2 (5 pins) to Open.
11. Press Apply and OK to save the settings. 

Star Micronics

1. Ensure the cable is plugged into the correct port on the receipt printer.
2. Ensure that the other end of the cable is plugged directly into the cash drawer.
3. Install Printer Driver if needed as instructed by your printer's manual.
4. From the Windows search menu, search for Printers & scanners (or Devices & printers depending on the version of Windows).
5. Click on your receipt printer in the list of printers and click Manage.
6. Click on Printer properties.
7. Switch to the Device Settings tab.
8. Check the following:
   1. Peripheral Unit Type should be set to Cash Drawer.
   2. Peripheral Unit 1 should be set to Document Top if you want the drawer to open before the receipt is printed, or Document Bottom, if you want the drawer to open after the receipt is printed.
   3. Do the same for Peripheral Unit 2.
9. Press OK to save the settings.

Printer Not On The List?

Please refer to your printer manual or contact your printer's tech support for exact instruction on the setup. Unfortunately, Volcora support will not be able to assist further in this case, thank you for your understanding.