Adjusting Brightness Per Display (Dual Screen POS – N97 or Higher / i5 4th Gen)

Modified on Thu, 2 Apr at 2:30 PM

Overview

This guide explains how to adjust brightness settings independently per display using:

  • Intel HD Graphics Control Panel (Older systems – i5 4th Gen)
  • Intel Graphics Software (Newer systems – N97 or higher)

A. For i5 4th Gen (Intel HD Graphics Control Panel)

Steps

1. Open Intel HD Graphics Control Panel

  • Right-click on desktop
  • Click Graphics Properties
  • Select Display

2. Select the Display

  • At the top, find “Select Display” dropdown
  • Choose:
    • Digital Display (External screen / customer display)
    • Built-in Display (Main POS screen)

? This is the key step — settings only apply to the selected screen


3. Adjust Brightness

  • Go to Color Settings
  • Adjust:
    • Brightness
    • Contrast
    • Gamma (optional)

4. Apply Changes

  • Click Apply
  • Repeat the same process for the other display

Notes

  • Each display must be configured one at a time
  • If both screens change together, ensure:
    • Correct display is selected
    • Not set to mirror-only mode

B. For N97 or Higher (Intel Graphics Software)

Steps

1. Open Intel Graphics Software

  • Right-click desktop
  • Click Intel Graphics Software

2. Go to Display Settings

  • Click Display tab

3. Select the Target Screen

  • At the top, select:
    • (1) Internal Display
    • (2) External Display

? This ensures adjustments apply per screen


4. Adjust Brightness

  • Under Color Settings, adjust:
    • Brightness (All Intensity)
    • Contrast
    • Saturation / Hue (optional)

5. Repeat for Other Display

  • Switch display at the top
  • Adjust separately

Notes

  • Settings are saved automatically
  • Make sure displays are in Extend mode, not duplicate

Troubleshooting

IssuePossible CauseSolution
Both screens change togetherDuplicate modeSet to Extend Displays
Cannot adjust brightnessDriver limitationUpdate Intel graphics driver
No display selection optionSingle display detectedCheck cables or ports
External screen too dimHardware brightness controlAdjust using monitor buttons

Quick Summary

SystemSoftware UsedKey Step
i5 4th GenIntel HD Graphics Control PanelUse Select Display dropdown
N97 or higherIntel Graphics SoftwareSwitch between Display (1) / (2)

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