Why can't I find/connect to the printer on my iPad/Mac/Android via Bluetooth?

Modified on Tue, 10 Jan 2023 at 09:57 AM

Our printers are often not discoverable via standard Bluetooth connection as they require SDK or software compatible with ESC/POS commands. If you are not able to connect to the printer via the standard connection method, please try to discover and connect to the printer from the application that you will be using to print receipt from. If you still don't see the printer in the application, or is printing unreadable codes, this could mean there is a compatibility issue and requires further development based on our SDK guideline.

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