How to Set Up AnyDesk with Unattended (Unrestricted) Access

IMPORTANT: Please keep terminal ON at all times (24/7), as our team may remotely login during night hours.

Part 1: Install AnyDesk

1. Open a web browser on the POS or computer

2. Go to https://anydesk.com

3. Click Download AnyDesk

4. Once downloaded, open the AnyDesk file

5. Click Install AnyDesk on this device (recommended for unattended access)

6. Complete the installation

⚠️ Do not use “Run Only” mode if unattended access is required.

Part 2: Enable Unattended Access (Password Login)

1. Open AnyDesk

2. Click the ☰ menu (top right) → Settings

3. Go to Access -> Unlock
   

Enable Unattended Access

4. Turn ON Enable Unattended Access

5. Set a password： "Volcora123!"

6. Confirm the password
   

This password will be used for future remote access without user approval.

Part 3: Configure Security Permissions (Important)

Still under Settings → Permissions:

Access Control

7. Under Unattended Access Permissions, ensure the following are enabled:

   • ✅ Keyboard & Mouse Control

   • ✅ Access Clipboard

   • ✅ Access Files

   • ✅ Control Device
     

(Optional but recommended for support)

• ⬜ Restart device

• ⬜ Lock device on disconnect

Disable Confirmation Prompts

8. Make sure “Always prompt for incoming connections” is OFF

Part 4: Save the AnyDesk Address

1. On the AnyDesk main screen, locate “Your Address”

2. Copy the AnyDesk Address / ID

3. Share the following securely:

   • AnyDesk ID

   • Unattended access password
     

? Do NOT send passwords in plain text email if possible. Use secure messaging.

Part 5: (Recommended) Start AnyDesk Automatically

To ensure access after reboot:

1. Press Ctrl + Shift + Esc

   • Or right-click the Taskbar → Task Manager

2. If Task Manager opens in compact mode, click More details

3. Click the Startup (or Startup apps) tab

4. Look for AnyDesk

• Status should be Enabled
  
  

Quick Verification Test

1. Restart the device

2. From another computer:

   • Open AnyDesk

   • Enter the AnyDesk ID

   • Select Password Login

   • Confirm successful connection without user interaction

Common Issues & Fixes

Can’t connect after reboot

• Check AnyDesk is installed (not run-only)

• Verify AnyDesk service is running

• Confirm password was saved

Black screen

• Check display drivers

• Disable hardware acceleration in AnyDesk settings

• Ensure Windows user session is active