Paper is being printed, but there is no text on it

Modified on Fri, 25 Aug 2023 at 02:42 PM

 

If you are experiencing the issue that paper is being printed, but no text is showing, please make sure the Thermal Side of the receipt paper is positioned correctly. If in doubt, try flipping the paper roll and print again.

If issue still exisits, make sure you are using the correct Thermal Receipt Paper instead of regualar rolled paper. Also make sure your software company is sending ESC/POS to the printer.

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